Store Policy

  • SHIPPING POLICY

Bali Wine Direct aims to ease the hassle of finding and enjoying great wines for everyone based in Bali. Therefore, we deliver your order right to your doorstep.

We accept orders Mon, Tues, Thurs and Fri 10am - 4pm (Bali time) for same day delivery.

Delivery is usually within 45 minutes to Kuta, Seminyak, Denpasar, and Canggu and is free.

Delivery is usually within 2 hours to Ubud, Nusa Dua and Padang Padang and is a flat rate of IDR 25,000

For any orders placed after 4PM, we will ship it on the next business day.

 

  • OUT OF STOCK POLICY

In the unlikely event that the wine you have purchased is out of stock we will substitute it for a similar wine of greater value! However, we understand what it is like to have your heart set on that perfect bottle of wine. Because of this, if a substitute is not satisfactory, a full refund can be issued.

 

  • PAYMENT METHOD

- Visa, Mastercard, AMEX and JCB

- Cash on Delivery

- Bank Transfers